Privacy Policy
This Privacy Notice explains how we, PT Zegen ("Zegen" or "We"), collect, store, use, manage, and protect your Personal Data when you use our website, applications, and services (the "Platform").
Last updated: July 1, 2026
Introduction
This Privacy Notice explains how we, PT Zegen ("Zegen" or "We"), collect, store, use, manage, and protect your Personal Data when you use our website, applications, and services that we offer (collectively, the "Platform"). We are committed to ensuring your data privacy and security in accordance with this policy. This notice is structured in a layered format to make it easier for you to find relevant information — we recommend reading it thoroughly so you understand how your personal data is treated and protected.
Summary
- Data We Collect: Personal data provided via our Platform (contact, usage, technical info).
- How We Use Your Data: To provide, manage, and improve our services, and to communicate with you.
- Data Security: Measures to protect personal data from unauthorized access.
- Data Sharing: Only shared if necessary to provide services or meet legal obligations.
- Your Rights: Right to access, correct, delete, or withdraw consent.
- Contact Us: info@zegen.id
Personal Data We Collect
- Contact Information: Full name, email, phone number.
- Account and Usage Data: Username, password, and usage patterns.
- Technical Data: IP address, browser type, OS.
- Transaction and Location Data: Transaction details and geographic location.
Use of Personal Data
- Service Provision: Managing accounts and processing transactions.
- Communication: Updates and customer support.
- Analysis: Improving service performance.
- Security: Preventing fraud.
- Personalization: Tailoring content to your preferences.
Protecting Your Personal Data
- Data Security: Using encryption and strict access controls.
- Data Storage: Secure storage, accessed only by authorized personnel, deleted/anonymized when no longer needed.
Your Rights as a User
You have the right to Access, Rectification, Erasure, Restrict Processing, Object, Data Portability, and the Right to Lodge a Complaint regarding how your personal data is handled.
Additional Notes
We may update this policy periodically. Third-party providers we work with comply with strict data-protection standards.
Contact Us
- Email: Info@zegen.id
- Office Address: Komplek Alam Sutera, Woodlake 05, No. 10, Tangerang